Tag: Customer Service

USANA’s Award-Winning Customer Service Offers Peace of Mind

USANA’s Award-Winning Customer Service Offers Peace of Mind

Written by on September 19, 2013 in Inside USANA, Why USANA? with 2 Comments

Customer service is generally not a field known for its employee longevity. In fact, call centers have one of the highest turnover rates of any industry in the United States. So what does it say that USANA distributor service representatives stay onboard for an average of 4 1/2 years? It says we work from the […]

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Ask Andy: Online Retail, Autoship via iPads and The Healthy Home

Ask Andy: Online Retail, Autoship via iPads and The Healthy Home

Written by on January 4, 2013 in Ask Andy with 1 Comment

USANA’s customer service team fields hundreds of calls from Associates and customers on a daily basis. Many times, personal outreach is required, but there are many answers that can be found at your fingertips. USANA’s Ask Andy site features the most-frequently asked business-related questions — and their corresponding answers — posed to USANA’s customer service […]

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Inside USANA: Tooele Customer Service

Inside USANA: Tooele Customer Service

Written by on September 29, 2012 in Inside USANA with 1 Comment

I know … you’re probably asking yourself why I’m covering the customer service team again. To be honest, I asked myself the same question when I received the assignment. But I’m glad I swallowed my skepticism and carried on, because this turned out to be one of the most exciting teams I’ve covered for Inside […]

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Inside USANA: 20 Years of Unrivaled Customer Service

Inside USANA: 20 Years of Unrivaled Customer Service

Written by on April 27, 2012 in Inside USANA, Why USANA? with 10 Comments

Call center — two words guaranteed to send a chill down my spine. Is there anyone who enjoys calling a company’s customer service department? After my many experiences over the years, I’d rather ring up my dentist to schedule a double-root canal than call a customer service center. Obviously, I have some issues with most […]

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Getting Personal: USANA’s Customer Service Tailored to You

Getting Personal: USANA’s Customer Service Tailored to You

Written by on March 14, 2012 in Getting Personal, Personalization, USANA with 2 Comments

Customer service. It’s one of the hardest jobs a person can ever have. It can also be one of the most rewarding. And for a company, it’s key to success. At USANA, customer service isn’t just part of the business, it’s part of a lifestyle, and that means a level of personalization above most companies. […]

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Getting Personal: It’s All About You, USANA Family

Getting Personal: It’s All About You, USANA Family

For 20 years, USANA’s been committed to providing you with the most memorable experience possible, and this year, we’re all about celebrating you! Since the beginning, our teams have been working hard to help you achieve both true health and true wealth in all aspects of your life. From becoming an FDA-registered facility to our […]

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