You like us. You really like us. And we’re so glad that you do.
The incredible honor is based on the percentage of survey respondents who were “highly satisfied” with USANA. That means we must be doing something right. Right?
“This is a huge honor on so many levels,” says Dan Macuga, USANA’s chief communications officer. “Most importantly, we won this award by winning over our customers. They voted. They received quality products and great customer care and then took the time to fill out ConsumerLab.com’s survey.”
In the past, we’ve received a top rating in 2011 for top Merchant in the Direct Sales Channel from ConsumerLab.com’s Survey.* “We have the best customer satisfaction in direct sales and this award is a proof positive of that,” Dan says. “It also means that we can’t get complacent. We need to maintain the trust and satisfaction of our customers long after the award runs its course. We must continue to earn this honor every day.”
ConsumerLab.com is a well-respected organization whose mission is “to identify the best quality health and nutritional products through independent testing.” So when they say something about product quality it’s backed with a whole lot of credibility.
“What a wonderful way to attract new customers by showing them the satisfaction rating of existing customers,” Dan says. “Existing customers can count on USANA to continue to earn this award every day. We know our customers trust us and this gives us the opportunity to thank them and continue to serve them each day.”
*For more information see www.consumerlab.com/survey2013