Getting Personal: It’s All About You, USANA Family

For 20 years, USANA’s been committed to providing you with the most memorable experience possible, and this year, we’re all about celebrating you!

Since the beginning, our teams have been working hard to help you achieve both true health and true wealth in all aspects of your life. From becoming an FDA-registered facility to our athlete guarantee, excellence is a priority.

But while we’ve made great strides, there’s still much more we can do. That’s why 2012 is a year of personalization at USANA, and we want your help. Let us know what’s important to you. How do we help you feel like a valued customer?

Throughout the year we’ll highlight some of USANA’s new and popular initiatives on What’s Up, USANA? Keep your comments coming, and you may see some of your own ideas on a future post.

Below are just some of the amazing tools USANA already offers:

USANA Health Assessment and Advisor

Not sure what supplements to take? The USANA Health Assessment and Advisor makes the process painless; analyzing your nutritional needs, optimizing your diet and supplement regimen and helping you realize your full health potential. And it’s a direct link for you to build your own personalized MyHealthPak™.


MyHealthPak offers customized nutritional supplement packs in which your 28-day supply comes with supplements chosen for your specific needs, divided into daily morning and evening portions with personalized labels.

Customer Service

USANA’s customer service team is among the best. Really. In 2011, Consumer Labs named it No. 1 Overall Merchant for Customer Service Satisfaction and No. 1 Merchant in Direct Sales Based on Customer Service.

The Healthy Home

Last year, USANA Founder Dr. Myron Wentz and USANA CEO Dave Wentz joined forces to bring you The Healthy Home: Simple Truths to Protect Your Family from Hidden Household Dangers. Their book helps readers not only find hidden dangers but implement easy solutions in that most personal of spaces — your home.

Communications Team

Whether it’s emails about product shipments or USANA Today articles and fliers about programs, the communication team makes sure our customers have all the tools to succeed.

Social Media

Social media is here to stay. Our social media team’s goal is to keep you in the know through our What’s Up, USANA? and The Corporate Blog, Facebook and Twitter. Quick responses, making connections, offering social media tips and having fun on a one-on-one basis make for exciting and often laughter-filled days.

Read more in the “Getting Personal” series.

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